MENTE ARGENTINA FREQUENTLY ASKED QUESTIONS (FAQ)

Find below the most frequently questions we receive regarding our programs, the accommodation and booking process. You will also find the most typical questions regarding your arrival and your stay in Buenos Aires, Argentina.

If you have any questions regarding a specific program, or if you have a doubt or question about anything else, you can always get in contact with our program advisors here.

BOOKING MY PROGRAM

HOW DO I BOOK A PROGRAM?

As a first step, please go ahead and create your online account here.

By creating your Online Account, you are taking the first step in your journey abroad with Mente Argentina, and you are able to see what exactly is required to join the program you want.

By completing the first few steps of your application process, your place in the program will be officially saved
  • Contact Information
  • Academic Information
  • Emergency Contact Information
  • Program Information
  • Accommodation Information
  • Registration Fee Payment
You are then welcome to upload your application documents as soon as you have them ready!
Wait! One more thing
Please remember to click on the SAVE Button after you have completed each step (as indicated with the blue arrow)
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After you have successfully saved each step, the check mark will be painted green.
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IS THE PROGRAM OPEN FOR PARTICIPANTS FROM ALL OVER THE WORLD?

Yes! All our programs are open for participants from all around the world. We have received participants from over 30 countries and from over 200 universities. Just have in mind that for some nationalities you might need a student visa in order to enter Argentina.

A great way to learn more about our programs, and about what kind of participants usually join our programs is, through our Video Testimonials.

DO I HAVE TO BOOK MY FLIGHTS AS PART OF MY APPLICATION?

No. We will need only to receive your flights details prior to your arrival so that we can coordinate your private airport pick up which is included in your program at no extra cost.

CAN I OR MY PARENTS CALL YOU IF WE HAVE QUESTIONS OR NEED SUPPORT?

Of course you can call us and discuss all of your program choices. If you’d like to call Mente to talk in person, you can call at our U.S. phone number (858)-926-5510 or our Argentine phone number, +54 11 3968 7861. Alternatively, you could also contact us here and we will get back to you ASAP! Please feel free to call anytime!

MENTE ARGENTINA PROGRAMS

WHAT SERVICES ARE INCLUDED IN THE MENTE ARGENTINA PROGRAMS?

The following benefits are included in all Mente Argentina Programs:

  • Housing and meal plan option chosen
  • Full access to Mente Argentina Tours & Activities
  • Private Airport Pick Up
  • Private Airport Drop Off
  • Welcome Orientation
  • Mente Argentina Welcome Kit (calling card, insider’s city guide, maps, and more)
  • Health Club Membership (Free Gym membership)
  • Free local Cellular Phone
  • Mente Argentina ISIC Global Discount Card
  • Tango Lessons
  • Conversation Language Exchange Partner
  • Mente Argentina On-site assistance & Support Services 24/7

PLEASE MAKE SURE TO CHECK YOUR SPECIFIC PROGRAM BROCHURE FOR DETAILED INFORMATION.

WHAT IS NOT INCLUDED AND HAS TO BE PAID INDIVIDUALLY BY THE PARTICPANT?

The following services are not included in the Mente Argentina Programs:

  • Flights to/from Argentina
  • Additional optional trips and travels during the program
  • Personal expenses outside the Mente activities (e.g. food, transportation, free time activities, clothes)
  • Expenses for residences and visas (if required)
  • Health and travel insurance

For tips and recommendations, please make sure to ready our Helpful Resources Section, specially the Travel Planning, and Health & Safety sections.

WHAT KIND OF PHONE WILL I RECEIVE ON ARRIVAL TO BUENOS AIRES?

Having a cell phone is an essential tool for staying safe and communicating with new friends. Mente Argentina provides a free local cell phone for local use that is preprogrammed with the contact information of the Mente Argentina program coordinators, emergency information, and radio taxi numbers.

Both Regular Basic Phones and Smart Phones can be provided.

The cell phone is a pay-as-you-go phone. Each participant is responsible for buying phone credit for themselves. Additional Credit can be purchased easily all over the city, and Program Coordinators will explain how to add credit to the phone during orientation.

We encourage participants to pass on their Argentine cell phone number to parents, guardians, or loved ones!

WHICH TOURS, ACTIVITIES AND EVENTS ARE INCLUDED IN THE PROGRAM FEE?

All of the tours and excursions included in your program can be found here.

What’s going on in Buenos Aires now? If you would like to start travelling now by checking out some of our most recent events, please make sure to check our Facebook Page.

CAN I TAKE MULTIPLE PROGRAMS AT THE SAME TIME? OR WHAT ABOUT BACK TO BACK PROGRAMS?

Yes! You can usually take up to 3 programs at the same time. Program Add-ons are heavily discounted versus regular programs, so please contact us to get a quote for the specific programs you are interested in.

Back to Back Programs

If you are interested in taking back to back programs you receive a discount on the second program. Please contact us to request a quote.

WHO WILL BE MY CONTACT PERSON AND PROVIDE ON-SITE SUPPORT?

One of the many ways our participants benefit from the Mente Argentina programs is through our friendly, reliable, responsive on-site support. We bring a personal touch to everything we do, and bringing a warm and helpful attitude to our student support services is something we pride ourselves on.

Like every Mente Argentina participant, you will be assigned one Program Advisor and one Program Coordinator. A Program Advisor assists you with pre departure program planning and any other ongoing arrangements having to do with your selected program. Your Program Coordinator is the person who oversees the day to day operation of your program while you are here in Buenos Aires. She will be there to help you get settled in your apartment, navigate the city, arrange social activities, and generally be there as a support system throughout your program’s duration. She will also be communicating with you about things regarding logistics and your accommodation.

Our main objective is that you have fun, visit new places, meet new people, and learn new things without having to deal with frustrating problems or complex documentation by yourself. If you have questions about booking a ticket, how to phrase something in Spanish, or fun places to go on the weekends, do not hesitate to call us at anytime! We are here to help!

Other things we’re here to help you with include

  • Helping you to make a smooth transition into the Argentine culture
  • Being available to assist you with any difficulties or questions that may arise
  • Acting as a liaison between you and the administration of the host institution, assisting with on-site course registration and other academic issues
    Closely monitoring your program progress
  • Organizing a wide range of social and cultural activities
    Providing a local perspective on additional travel and immersion opportunities in Argentina
  • Taking a interest and concern for your personal well-being

Our on-site support is made up of three different components

On-site Assigned Program Coordinator

Before your arrival you will be assigned an exclusive Mente Argentina Program Coordinator who lives in Buenos Aires year-round to address your unique questions and assist you throughout the duration of your program.

On-Site Mente Argentina Student Reception Office

The Mente Argentina Student Reception Office is open every business day for our participants’ use. We welcome students to stop by with any questions or concerns for our program coordinators, who are always available and happy to help.

On-Site Management Team

As a local organization, our entire Management Team is located on-site, allowing us to quickly resolve any issues or problems that can be difficult to resolve on your own.

WHERE DO MENTE PARTICIPANTS COME FROM AND HOW OLD ARE THEY?

Regarding the age and nationality of Mente Argentina Participants, most participants are from the US, Canada, and Europe, and a minority from Asia, Africa, and the Middle East and most of them are between 18 and 30 years old. We get an equal distribution of both genders, and we offer programs to students of all ages. Everybody is welcome to join our program, we love diversity!

See for yourself! Enjoy our most recent Video Testimonials.

DOES MENTE ARGENTINA OFFERS SCHOLARSHIPS TO STUDY IN ARGENTINA?

We recognize that for many students, scholarships are an important aspect and even a necessity in order to study abroad. Keeping this in mind, year after year, Mente Argentina has offered various scholarships for our programs in Buenos Aires. The Mente Argentina Scholarship Program is designed for motivated students who plan to study abroad, however, feel that they need assistance to cover the costs of travel and the program fees.

Please read the eligibility criteria and the application procedures for each Mente Argentina scholarship carefully. Competition for the Mente scholarships and grants is strong and the quality of the materials submitted is very important. The scholarship application procedure is entirely independent from the Mente program application.

You can learn more about the Mente Argentina Scholarship Program here and the tab FINANCIAL AID.

ACCOMMODATION OPTIONS

WHAT KIND OF ACCOMODATION DO YOU OFFER?

Mente offers housing in student residence (shared rooms), shared apartments (individual rooms), home stays (individual rooms) and private apartments. What accommodation you choose is up to your personal preference. While student residences and shared apartments are a great way to meet other people and socialise, private apartments offer the most privacy and home stays are usually the best way to train your Spanish.

You can learn more about our Housing options here

WHAT KIND OF ACCOMODATION SHOULD I CHOOSE?

SHARED APARTMENTS

If you would like to have your own private bedroom and also meet participants from all over the world, our Shared Apartments are probably the best option. The majority of our participants choose the shared apartments because they provide the perfect mix of privacy (private room) and meeting other international participants.

HOMESTAYS

Having a home base, the friendly daily interactions, and Spanish practice are all great reasons why participants choose the Homestay option. The homestay option offers you a private room with your own private bathroom in a personal family environment. You will not have specific responsibilities when you live with a family such as particular duties or chores, but you will be expected to respect all of the rules and guidelines that other household members respect. The families we work with a generally very liberal, open minded, and flexible, so that they have an accurate understanding about a young person’s lifestyle when they visit Buenos Aires. Although you will be expected to follow basic house rules, you will have the opportunity to talk to the family about your personal habits and preferred schedule.

PRIVATE APARTMENTS

A Private Apartment is another option that tends to be favored by working professionals with more experience and by participants over 30 years old. Living in accordance with the rules of a family, or sharing the apartment with somebody else can sometimes be limiting for participants accustomed to living independently, so this is something to keep in mind when choosing an accommodation option.

STUDENT RESIDENCE

The student residence resembles a university dorm, with 2-4 students in every room. In terms of who you  will be living with, our student residences house a variety of students, including Argentines, students from other South American countries, other international students currently studying in BA, and Mente Argentina students. If you are on a budget, and you dont mind sharing your room with other participants, this would probably be the right choice.


All our accommodation options are located in Belgrano, Palermo, Recoleta, and Barrio Norte, the best areas of Buenos Aires near bars, restaurants, nightlife, and public transportation. They come fully furnished and equipped with internet, a cleaning service, and everything else you’ll need.


IN WHICH AREAS AREAS THE ACCOMMODATIONS LOCATED?

We believe that accommodations are one of the most important elements of our programs and are a key factor in ensuring that you enjoy your time in Buenos Aires. All of our accommodation options are located in the most exclusive neighborhoods in Buenos Aires such as Palermo, Belgrano, Barrio Norte or Recoleta, close to public transportation, so that you can safely and easily navigate the city during your stay.

WHEN DO I GET THE ADDRESS OF MY ACCOMMODATION?

Your Program Coordinator in Buenos Aires will be sending you a special pre departure information packet 10 days to 2 weeks before you are set to arrive. This email attachment will contain your specific apartment location, tips for getting around the city, pick up confirmation details, and some other important information about the program. You can include your housing preferences in your application and you can be sure that all our accommodation is located in good and safe areas.

WHEN CAN I MOVE INTO MY ACCOMMODATION?

As early as you want! Mente Argentina Programs are measured in exact weeks from Monday to Sunday. Please keep in mind that your program officially begins on Monday and ends on Sunday.

We give every Mente Argentina participant an extra 2 days/nights to get settled in and prepare before their program starts (arriving the Saturday before the program start date at no extra cost).

After that you are more than welcome to book extra time in your accommodation keeping in mind additional fees that would depend on your chosen type of accommodation.

IS THERE A MEAL PLAN INCLUDED IN THE PROGRAM?

Meal plans are available for participants staying in the student residences and homestay accommodations.

The additional cost for the meal plan would be USD 200 every 4 Weeks and that includes both breakfast and dinner Monday through Friday.

If you choose our Shared or Private Apartments you will have access to a fully equipped kitchen to cook your own meals. The apartment kitchen includes an oven, stove, and microwave. It comes fully stocked with all utensils, pots, pans, etc. so that you will have anything you need to cook. Mente is also accustomed to replacing or purchasing household goods that students request.

In addition, all of our apartments are located close to many supermarkets and restaurants, so buying food or going out to eat is always easy and convenient.

WHO WILL BE MY ROOMMATES?

Who you’ll be living with depends on which type of accommodation you choose. Our accommodation houses a variety of students, including Argentines, students from other South American countries, other international students currently studying in BA, and Mente Argentina students. Mente places roommates together based on age, program type, interests and a host of other factors that will ensure that roommates get along and enjoy each other’s company. 

ARE PILLOWS, SHEETS, AND TOWELS PROVIDED?

Yes. Pillows, sheets, and towels are provided, although, depending mostly on the program duration, some participants prefer to bring their own.

As for the items in the apartments, they come fully furnished with all major electronics, appliances, and utensils, including everything you need to cook. They come with linens, a weekly maid service, and will be equipped with high speed internet. We recommend that you bring personal you might bring on any trip such as clothes, books, toiletries, etc.

You can also find these Packing Tips on our website here under the tab TRAVEL PLANNING and at our blog.

WHAT SHOULD I PACK OR BRING TO THE APARTMENTS?

We recommend that you bring personal belongings that you might bring on any trip such as clothes, books, toiletries, etc.

You don’t need to bring anything particular for the apartment. Pillows, sheets, and towels are provided from Mente. The apartments are also fully furnished with all major electronics, appliances, and utensils, including everything you need to cook.

You can also find these Packing Tips on our website here under the tab TRAVEL PLANNING and at our blog.

ARRIVING IN BUENOS AIRES

WHERE AND HOW CAN I FIND A CHEAP FLIGHT TO BUENOS AIRES?

In order to allow students the flexibility to plan independent travel and to take advantage of travel benefits such as frequent flyer miles, Mente Argentina does not coordinate airfare for students.

Instead, we are happy to direct students towards airlines, travel agencies, and other resources that we find useful when planning a trip to Buenos Aires, Argentina. Thorough research, well in advance (at least two months), is the key to finding a reasonably priced airline ticket. Nonetheless, we recommend checking with three types of resources before purchasing a ticket:

  • Student travel agencies: Student travel agencies tend to offer discounted rates. They are especially accommodating when a change or cancellation is made to the flight, as they tend to charge nominal fees for such changes compared to the fees charged by most airlines and travel agencies.
  • Discount internet search engines: Internet search engines provide a quick and easy method for comparing multiple airlines at a glance, and at times special “web fares” may be offered.
  • Specific airlines: It is always good to call the airline directly for concrete information, special deals, and to inquire whether frequent flyer miles may be applied to the ticket.

The following is a list of student travel agencies, internet search engines, and airlines that fly into Argentine airports:

Student Travel Agencies

Internet Search Engines

WHICH AIRPORT SHOULD I FLY TO?

For an international flight you will most probably fly into (EZE) Ministro Pistarini Airport, the major international hub in Buenos Aires. Alternatively, you can also fly to Aeroparque (AEP).

DO I NEED A TRAVEL INSURANCE?

The decision of whether or not to buy travel insurance is a personal choice, but one that we do recommend. Travel insurance can help protect you against theft, medical emergencies, and trip cancellations, so if those are concerns of yours we recommend finding a travel insurance provider. Mente Argentina does not provide travel insurance to its participants, but there are lots of excellent providers to choose from.

DO I NEED A HEALTH INSURANCE IN ARGENTINA?

Mente asks all participants to arrange medical insurance for their stay in Argentina. While we do not provide medical insurance to our participants, we can recommend you a couple of options:

  • Check with your medical insurance at home as many insurance companies will cover students while they are abroad. You will just need to pay up front in Argentina, and then send the documents to your insurance for reimbursement.
  • Check with your credit card company. Many credit cards will provide travel and medical insurance for short periods of time.
  • There are some short-term coverage plans here in Argentina that we can assist you in obtaining once you get here. The cost would be approximately USD 100 per month. Here are two examples to check out:

DO I NEED TO GET A VISA TO ENTER ARGENTINA?

If your passport is from one of the following countries mentioned below, it will not be necessary to apply for a visa in order to enter Argentina. You will enter as a tourist and receive an automatic 90 day tourist visa. If your academic program in Argentina is more than 90 days long, you are required to obtain a student visa or an extension, but will do so on site in Buenos Aires with the help of the Mente Argentina Student Reception Office:

  • Andorra, Australia, Austria, Barbados, Belgium, Bolivia, Brazil, Bulgaria, Canada, Czech Republic, Chile, Cyprus, Colombia, Costa Rica, Croatia, Denmark, Dominican Republic, Ecuador, El Salvador, Estonia, Finland, France, Germany, Greece, Guatemala, Guyana, Haiti, Honduras, Hong Kong (*), Hungary, Ireland, Iceland, Israel, Italy, Japan, Republic Of Korea, Latvia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Malta, Mexico, Monaco, Nicaragua, Norway, Netherlands, New Zealand, Panama, Paraguay, Peru, Poland, Portugal, Romania, Saint Kitts And Nevis, San Marino, Saint Vincent And The Grenadines, Saint Lucia, Serbia, Singapore, Slovakia, Republic, Slovenia, Spain, South Africa, Sweden, Switzerland, Thailand, Trinidad And Tobago, Turkey, United Kingdom, United States Of America, Uruguay, Estate Of The Vatican City, Venezuela

If your country is not listed here, then you will be required to obtain a Student Visa prior to your arrival to Argentina.

Here you can read more about how to obtain a student visa to enter Argentina.

DO I NEED TO PAY A RECIPROCITY FEE BEFORE ENTERING ARGENTINA?

All students with passports from Australia and Canada, will enter the country as tourists, but must pay a “Reciprocity Fee” before entering to Argentina. The fee must be paid online and you can find instructions on the following website:

RECIPROCITY FEE PAYMENT LINK & INSTRUCTIONS

Canadian passport: 75 USD$ (single entry) 150 USD$ (multiple entries valid for 5 years)

Australian passport: 100 USD$ (multiple entries valid for 1 year)

AIRPORT ARRIVAL - HOW WILL I FIND THE DRIVER FROM MENTE ARGENTINA?

When you land you will be met at the airport by one of our private drivers who will have your name on a sign. At the Ezeiza Airport all international flights exit through one hallway after going through customs. It’s not an enormous or confusing space, so you should be able to find our driver with your name on a sign fairly quickly. You’ll then be driven to your accommodation.

Once arrived at the accommodation you will be met by one of our Program Coordinators who will who will give you your welcome kit, maps, cell phone etc. She’ll also walk you through how to get around the city, get to your classes, and answer any other questions you may have.

DO I NEED A PLUG ADAPTOR FOR ARGENTINA?

If you are coming abroad you will definitely need a plug adapter for your electronics. Buildings use a mix of European style and Australian plugs: either a plug with two circular prongs or one with two flat blades in a V shape with or without a third blade below.

Argentine electricity is 220 V, 50 Hz which is different than the 110V in many countries. When using a computer, generally there is a voltage converter on the plug that protects your computer by converting the energy that flows through, but with bigger electronics from another country you will need to buy a 220 to 110 volt transformer in order to avoid damage. You can either buy an adaptor back home or get a quite cheap one here after your arrival. For more information on which adaptor you need please check the following link: http://www.power-plugs-sockets.com/argentina/

LIVING IN BUENOS AIRES

IS BUENOS AIRES SAFE?

Buenos Aires is a safe and modern city. It is a 21st century city with well developed medical, transportation, and legal systems. We encourage our participants to take care of themselves and their belongings like one would in any major urban area, but that being said, violent crime in Buenos Aires is relatively low compared to other major world cities.

All of the buildings in which we hold our program are safe and secure. Our host families are taught to watch out for student’s safety, alerting the us immediately if there was a problem. In addition, a participant’s Mente Program Coordinator gives him or her a safety orientation when he or she gets off the plane, as well as additional safety information throughout the program.

To read more about safety in Buenos Aires just check out our health and safety information.

WHAT ABOUT TRANSPORTATION IN BUENOS AIRES?

Buenos Aires is modern city complete with subways and countless bus lines. Taxis are another popular and readily available form of transportation, especially at night. All of our accommodation options are located near subway stations and numerous buses that connect students quickly and easily with their program sites. Your Mente Argentina Program Coordinator will make sure you know how to get to your program site starting on your very first day in Buenos Aires.

Here’s a link to our blog about transportation in Buenos Aires

CAN I HAVE MORE INFORMATION REGARDING THE GYM MEMBERSHIP?

The Health Club is located in the Palermo neighborhood. It is a top quality gym facility that includes new fitness equipment and numerous classes for participants to choose from. The gym membership is included in your Mente Argentina Program Fee during your entire program duration. It’s a great way to stay healthy and meet Argentineans at the same time!

HOW ARE THE WEATHER AND THE CLIMATE IN BUENOS AIRES LIKE?

Remember that Argentina is in the southern hemisphere, so their seasons are reversed from Northern hemispheric countries (aka December is summer, July is winter).

While it is getting very hot during summer between December and February, March to May and September to November are mild with temperatures mostly between 12 and 25 degrees Celsius. June, July and August is wintertime and it’s getting colder and raining more, but it’s not snowing and temperatures less than 5 degrees are rare. The average temperatures range from 94F (35C) in January to 50F (10C) in July. The weather changes often, so bring layers.

For more information on what to pack, check out our blog!